With the plausibility monitor for charging processes, be.ENERGISED provides a technology that automatically detects faulty charging processes and reports these implausible data to the operator of the infrastructure in an automated manner. This allows errors and problems to be detected before they become accessible to the end user. Your has·to·be-support team can thus proactively react to errors, incorrect bookings and implausible data.
The plausibility monitor is always active and is automatically applied to all loading operations. The plausibility monitor settings can be found in the menu under Infrastructure/Plausibility Monitor/Settings.
The plausibility monitor includes various test mechanisms which are applied to the charging processes performed. This avoids the possibility of excessive charges to the end customer at the end of the month.
You can currently enable the following mechanisms in the system:
Incorrect or implausible time
This function checks whether the charging process is plausible or not. It can, from the final counter stand, also recognize not plausible start times.
Faulty or not plausible counter stands
If the reported end counter reading is less than the starting value or if the values are not plausibly high, then this checks signals and loading processes for validation.
Exceeding a maximum allowable charging time
You can define a maximum time in minutes, which a maximum load should take. If this amount is exceeded, the loading process is marked. However, the loading process is not terminated automatically.
Exceeding a maximum amount of energy
If the maximum energy quantity you have set is exceeded, the charging process is marked for checking.
Exceeding the amount of energy configured on the charging port
You can configure each port type at a load location according to its properties. Be.ENERGISED provides all necessary settings and metrics. If the energy quantity theoretically available for this charging connection is exceeded, the process is reported for verification.
Exceeding the maximum charge per charging process
If the maximum charge for a loading process is exceeded, this is also marked. The maximum costs can be deposited by you accordingly.
RFID Distance check
The plausibility between two consecutive charging operations of the identification medium are checked. E.g.: The customer loads with an RFID card at 17:00 in Hamburg. One hour later, the same RFID card is used in Rome; as this is highly unlikely, the loading process goes into the plausibility monitor.
Alarming information by mail
You can send all alarms for possible faulty charging processes by e-mail to a freely definable e-mail address. This proactively informs you of incorrect data.
Language for alerts
You may choose your preferred language for alerts.